BOC gears towards automation of customs processes

With an objective to attain a more streamlined and efficient customs processes and procedures, the Bureau of Customs (BOC) developed and implemented 31 Information Communication Technology (ICT) projects and systems as of December 2021 and further aims to fully automate its frontline transactions.

In enhancing trade facilitation, the BOC highlights four (4) of its recently implemented ICT systems in 2021. Among these programs is the Automated Bonds Management System (ABMS) which monitors the status of bonds from their posting up to their cancellation and expedite the settlement or collection of due and demandable bonds. It is a bureau-wide system for processing bond transactions, monitoring and aging bond balances, and flagging those that have matured. The ABMS was first implemented at Port of Manila last August 11, 2021

Another implemented program is the Authorized Economic Operator (AEO) Online Portal which is an online portal that will be used by stakeholders in applying for the AEO Program. The system will cater to the online submission, processing, and approval of AEO applications of the Importers and Exporters. This was implemented last August 25, 2021.

Moreover, the BOC also successfully deployed the Automated Inventory Management System (AIMS) for Customs Bonded Warehouses (CBW) which is tool to determine and monitor the stock inventory of bonded goods from the time of its entry into the CBW up to liquidation of the goods declaration covered by the Warehousing Single Administrative Document (W-SAD). This was implemented at Port of Manila last September 14, 2021.

Furthermore, the Bureau was also able to execute the Electronic Advance Ruling System (e-ARS) which was developed for the electronic submission of application and supporting documents for Advance Ruling on Origin and Valuation and was implemented last September 22, 2021.

Aside from the ABMS, AIMS for CBW, e-ARS, and the AEO Online Portal, other implemented systems of the BOC include:

  1. Customs Dashboard
  2. High-Performance Server
  3. Co-location/Backup Server
  4. Customer Care Portal System (CCPS)
  5. Document Tracking System (DTS)
  6. Cargo Targeting System
  7. Alert Orders Monitoring System (AOMS)
  8. Parcel and Balikbayan Boxes Tracking System
  9. Informal Entry System (IES) for Low Dutiable Value
  10. Trade Engine (TRE)
  11. Universal Risk Management System
  12. Electronic Tracking of Containerized Cargo (E-TRACC)
  13. Enhanced Value Reference Information System (e-VRIS)
  14. Internal Administration Management System (IAMS)
  15. E2M Stabilization, Support, and Maintenance
  16. Computerization of Super Green Lane Office
  17. General Transportation Surety Bond Online Inquiry
  18. Automated Routing and Monitoring System (ARMS)
  19. Inventory Management System (IMS) for CY/CFS
  20. Client Profile Registration System (CPRS) Status Online Inquiry
  21. Pre-payment Online Inquiry System (POIS)
  22. Prepayment System for all types of Declarations
  23. Offense Database
  24. Backup Network and Internet
  25. Electronic Certificate of Origin (eCO)
  26. National Customs Enforcement Network (NCEN)

These projects are included in the Information Systems Strategic Plan (ISSP) submitted to DICT.

Under the leadership of Commissioner Rey Leonardo B. Guerrero, the Bureau of Customs continues with its modernization initiatives and projects to align the agency’s processes and standards with the world’s best and most efficient customs services.

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